🔒 Website Privacy Policy

1. Who We Are

We run SmartHomeTriage.com — a free smart home diagnostic tools website at smarthometriage.com. You can reach us at info@smarthometriage.com

2. Information We Collect

Automatically collected: When you visit our site, standard server logs record your IP address, browser type, pages visited, time of visit, and referring URL. This is standard for all websites.

Contact form: When you submit our contact form, we collect your name, email address, and message content to respond to your enquiry.

Tool inputs: Everything you enter into our diagnostic tools (device types, problem descriptions, answers) is processed entirely in your browser. We do not transmit, store, or log any tool input data on our servers.

3. Google Analytics

We use Google Analytics to understand how visitors use our site. This collects anonymised data including page views, session duration, device type, and country. No personally identifiable information is collected.

You can opt out using the Google Analytics Opt-out Browser Add-on. Google's privacy policy is available at policies.google.com/privacy.

4. Google AdSense & Advertising

We use Google AdSense to display advertisements on this website. Google AdSense uses cookies and similar tracking technologies to serve personalised ads based on your visits to this and other websites.

Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our sites and/or other sites on the Internet.

You may opt out of personalised advertising by visiting:

• Google Ad Settings — opt out of Google personalised ads
• Digital Advertising Alliance (DAA) — opt out of interest-based ads
• Network Advertising Initiative (NAI) — additional opt-out options

GDPR Notice (EU/EEA visitors): We rely on legitimate interest as the legal basis for advertising. EU users have the right to object to this processing. You can exercise this right by opting out via Google Ad Settings above or by contacting us at info@smarthometriage.com.

CCPA Notice (California residents): You have the right to opt out of the sale of your personal information. Google AdSense may constitute a "sale" under CCPA. Opt out via Google Ad Settings or contact us.

Google AdSense privacy policy: policies.google.com/technologies/ads

5. Cookies

We use the following cookies:

6. Third-Party Links

Our site contains links to third-party websites including device manufacturer sites, YouTube, and other resources. We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies before submitting any personal information.

7. Your Rights (GDPR & CCPA)

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to processing of your data
• Withdraw consent for cookies at any time
• Lodge a complaint with your local data protection authority

To exercise any of these rights, email us at info@smarthometriage.com.

8. Children's Privacy

This website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information, contact us immediately.

9. Data Retention

Contact form submissions are retained for up to 12 months to handle ongoing enquiries, then deleted. Analytics data is retained for 26 months as per Google Analytics default settings.

10. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance.

11. Contact

Questions about this policy? Contact us at info@smarthometriage.com or via our Contact page.